Privacy Policy – Dolphin group of Hotels

Introduction:


The Privacy Policy covers the practices for handling and securing your Personal Information by Dolphin Group of Hotels. This Privacy Policy is applicable to persons who purchase any services from Dolphin Group of Hotels through website.. As a user or customer of Dolphin Group of Hotels, the person agrees with this Privacy Policy and the terms and conditions mentioned herein. This privacy statement does not apply to the websites, mobile sites and mobile apps of our other third parties, even if their websites are linked to Dolphin Group of Hotels Website. We recommend you review the privacy statements of the other parties with whom you interact. Dolphin Group of Hotels comprises of Dolphin Inn Pvt Ltd.



What Personal Information we collect from you and how we use it?


‘Personal Information’ means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email address, information about the travel, bookings, passengers, frequent traveler and any and all details that may be necessary from the customer. When you visit Dolphin Group of Hotels s website, we may collect information regarding the domain and host from which you access the internet, the internet protocol address of the computer or internet service provider you are using, and anonymous statistical data. The website and mobile site uses cookie and tracking technology depending on the features offered. Personal Information will not be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. When browsing our Website, you are not required to provide any Personal Information unless and until you choose to make a purchase or sign up for one of our e-mail newsletters or other services as described below.



Making a Purchase


In order to purchase travel and/or related services through our Website, you must provide us with certain Personal Information such as your name, credit card number and expiration date, credit card billing address, telephone number, e - mail address. We may also ask you for other Personal Information, such as your frequent traveler numbers. We require this information to process, fulfill and confirm your reservations and transactions and keep you informed of each transaction's status. If you are making a reservation for one or more travelers other than yourself, you must confirm and represent that each of these other travelers have agreed, in advance, that you may disclose their Personal Information to us.



Surveys:


Dolphin Group of Hotels values opinions and comments from members, so we frequently conduct surveys, both online and offline. Participation in these surveys is entirely optional. Typically, the information is aggregated, and used to make improvements to website to develop appealing content, features and promotions for members. Survey participants are anonymous unless otherwise stated in the survey.



Promotions


Dolphin Group of Hotels may frequently sponsors promotions to give members the opportunity to win great travel and travel - related prizes. Information collected by us for such activities may include contact information and survey questions. We use contact information to notify contest winners and survey information to develop promotions and product improvements. As a member you will also occasionally receive updates from us about sales, special offers, new Dolphin Group of Hotels services,. In addition, you may look forward to receiving monthly newsletters and exclusive promotions offering special deals. However, you may choose at any time to no longer receive these types of e - mail messages.



Automatic Logging of Session Data:


We automatically log generic information about your devices connection to the Internet, which we call "session data", that is anonymous and not linked to any Personal Information. Session data consists of things such as IP address, operating system and type of browser software being used and the activities conducted by the user while on the device. An IP address is a number that lets devices attached to the internet, such as our web servers, know where to send data back to the user, such as the pages of the website the user wishes to view. We collect session data because it helps us analyse such things as what items visitors are likely to click on most, the way visitors are clicking through the website, how many visitors are surfing to various pages on the website/ mobile site/ mobile app, how long visitors are staying and how often they are visiting. It also helps us diagnose problems with our servers and lets us better administer our systems. Although such information does not identify any visitor personally, it is possible to determine from an IP address a visitor's Internet Service Provider (ISP), and the approximate geographic location of his or her point of connectivity.



Cookies


Cookies are small pieces of information that are stored by your browser on your device's hard drive. Cookies are only read by the server that placed them, and are unable to do such things as run programs on your computer, plant viruses or harvest your Personal Information. The use of cookies is very common on the Internet. Dolphin Group of Hotel’s use of cookies is similar to that of any other reputable online companies. No personally identifiable information (PII) about you (e.g., name, address, etc.) is gathered or stored in the cookies placed by a website or mobile site and, as a result, none can be passed on to any third parties. Cookies allow us to serve you better and more efficiently, and to personalize your experience at our website and mobile site. Dolphin Group of Hotels uses cookies to personalize your experience on the website and mobile site, and with respect to advertisements. A cookie may also be placed by our advertising server. Such cookies are used only for purposes of tracking the effectiveness of advertising served by us on our website and mobile site and no PII is gathered from you by the use of these cookies, nor is this information shared with any third parties. Similarly, a cookie may be placed by our third - party advertising companies or advertisement providers or servers. These companies may use aggregated statistics about your visits to our websites or mobile sites in order to provide advertisements about travel - related goods and services that you may be interested in or any goods and services of potential interest to you. The information they collect does not include your PII. Most Web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. Dolphin Group of Hotels supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking Dolphin Group of Hotels cookies may disable certain features on the website and mobile site, and may make it impossible to purchase or use certain services available on the website and mobile site. Please note that it is possible to block cookie activity from certain websites while permitting cookies from websites you trust.



Personal Information


We do not sell or rent individual customer names or other Personal Information to third parties except sharing of such information with our alliance partners or vendors who are engaged by us for providing various promotional and other benefits to our customers from time to time basis their booking history with us.



How you can opt-out of receiving our promotional e-mails?


If you wish not to receive them, please click on the "unsubscribe" link or follow the instructions in each e - mail message or send us an email unsubscribe@hoteldolphin.in.



What safeguards we have in place to protect your Personal Information?


All payments on the website, mobile site and mobile app are secured. This means all Personal Information you provide is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Therefore, you may wish to bookmark this page and/or periodically review this page to make sure you have the latest version. You may always submit concerns regarding this Privacy Policy via email to info@hoteldolphin.in. Dolphin Group of Hotels will respond to all reasonable concerns or inquiries.
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