General terms and Conditions :
The primary guest must be at least 18 years of age to be able to check-in the hotel.
It is mandatory for guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Driving License, Voter ID Card, and Passport. Without valid ID the guest will not be allowed to check-in.
PAN cards are not accepted as a valid ID card.
Stay of 1 child up to 5 years of age is complementary without the use of extra mattress. Breakfast charges may be applicable.
Extra mattress will be provided for triple occupancy bookings.
Should any action by a guest be deemed inappropriate by the hotel, or if any inappropriate behaviour is brought to the attention of the hotel, the hotel reserves the right, after the allegations have been investigated, to take action against the guest.
Certain destinations may have different policies for specific times during the year. Guests shall be liable for any damage, except normal wear and tear to Hotel asset. Guest shall keep the Hotel room in a good condition and maintain hygiene and cleanliness. Certain policies are booking specific and are informed to the customer while making the booking.
Hotel Specific Policies
Hotel specific amenities are captured on the website. Guests are advised to refer the same while booking. Hotels in hill stations may not have air conditioning due to weather conditions of the location. Hotels in remote locations may not have Wi-Fi connectivity due to unavailability of network in those regions. Due to the remoteness of the location in which we operate our hotel, there may be some technical difficulties with regard to power supply. However, the hotel takes all necessary precaution within its control to ensure the safety and comfort of its guests.